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July 8, 2023blog

How to Download the BlackVue App for Your Dashcam

If you own a BlackVue dashcam, you might want to download the official BlackVue app to make the most of your device. The BlackVue app is a free application that lets you access your dashcam’s settings, videos, and live view from your smartphone or tablet. You can also use the app to connect your dashcam to the cloud and enjoy remote features such as live view, video playback, video backup, and two-way communication.

In this article, we will show you how to download and install the BlackVue app on your device, how to use it to connect to your dashcam, and how to update your dashcam’s firmware with the app.

What is the BlackVue App and Why You Need It

The BlackVue app is a mobile application that allows you to control your Wi-Fi-enabled BlackVue dashcam from your phone. With the app, you can access all the videos stored on your dashcam’s microSD card, check live view to adjust your camera’s angle if needed, and modify your dashcam’s settings. You can also apply firmware updates over-the-air (FOTA) after downloading the firmware to your phone.

The app also lets you register your cloud-compatible BlackVue dashcam and set it up to connect to a hotspot. This way, you can access your dashcam from anywhere, anytime, from the app or the web viewer. You can remotely monitor your car in real time, play videos stored in the cloud or in your dashcam, back up videos to the cloud, and communicate with your car via voice messages.

BlackVue App Features

The BlackVue app has four modes: BLACKVUE CLOUD, BLACKVUE WI-FI, INTERNAL MEMORY, and BLACKVUE BATTERY. Each mode has different features and functions depending on your dashcam model and connection type.

Here are some of the main features of each mode:

Mode Features
BLACKVUE CLOUD – Remote live view
– Real-time location
– Notification alarms
– Cloud FOTA
– Unlimited remote video playback (with Smart plan)
– Manage up to 3 dashcams from a single account (with Smart plan)
BLACKVUE WI-FI – Watch recorded videos
– Watch live view
– Access dashcam settings
– Firmware update over-the-air
– Seamless pairing with cloud
INTERNAL MEMORY – Watch downloaded videos
– Organize files into folders
– Save videos to phone’s album
BLACKVUE BATTERY – Check charging status of Power Magic Ultra Battery
– Change battery settings

BlackVue App Compatibility

The BlackVue app is compatible with all Wi-Fi-enabled BlackVue models. However, some features may vary depending on the model you use. For example, only cloud-compatible models can use the BLACKVUE CLOUD mode. You can check the list of cloud-compatible models on the BlackVue Cloud page.

The app is available for iOS and Android devices. You can download it for free from the App Store or Google Play Store. The app requires iOS 12.0 or later or Android 5.0 or later.

How to Download and Install the BlackVue App on Your Device

Downloading and installing the BlackVue app is easy and fast. You just need to follow these steps:

For iOS Users

  1. Open the App Store on your iPhone or iPad.
  2. Search for “BlackVue” or scan the QR code on the BlackVue app page.
  3. Tap on the “Get” button and enter your Apple ID password if prompted.
  4. Wait for the app to download and install on your device.
  5. Launch the app and accept the terms of use and privacy policy.

For Android Users

  1. Open the Google Play Store on your Android phone or tablet.
  2. Search for “BlackVue” or scan the QR code on the BlackVue app page.
  3. Tap on the “Install” button and accept the permissions if requested.
  4. Wait for the app to download and install on your device.
  5. Launch the app and accept the terms of use and privacy policy.

For Windows and Mac Users

If you want to use the BlackVue app on your Windows or Mac computer, you can download the BlackVue Viewer software from the BlackVue website. The BlackVue Viewer is a desktop application that lets you watch videos, change settings, and update firmware of your dashcam. You can also use it to register and access your dashcam on the cloud.

To download and install the BlackVue Viewer, follow these steps:

  1. Go to the BlackVue website and click on “Downloads”.
  2. Select your dashcam model and click on “Viewer”.
  3. Choose your operating system (Windows or Mac) and click on “Download”.
  4. Save the file to your computer and run it.
  5. Follow the instructions to complete the installation.
  6. Launch the BlackVue Viewer and connect your dashcam to your computer with a USB cable.

How to Use the BlackVue App to Connect to Your Dashcam

Once you have downloaded and installed the BlackVue app, you can use it to connect to your dashcam in different ways. Depending on how you want to access your dashcam, you can choose one of these modes: BLACKVUE WI-FI, BLACKVUE CLOUD, INTERNAL MEMORY, or BLACKVUE BATTERY.

BlackVue Wi-Fi Mode

This mode allows you to connect your phone directly to your dashcam’s Wi-Fi network. You can use this mode when you are near your car and want to watch videos, change settings, or update firmware. To use this mode, follow these steps:

  1. Turn on your dashcam and wait for it to boot up.
  2. Open the Wi-Fi settings on your phone and select your dashcam’s Wi-Fi network. The network name should start with “BlackVue” followed by a series of numbers. The default password is “blackvue”.
  3. Open the BlackVue app and tap on “BLACKVUE WI-FI”.
  4. You should see a live view of your dashcam’s front camera. You can swipe left or right to switch between front and rear cameras.
  5. You can also tap on the icons at the bottom of the screen to access other features such as video playback, settings, firmware update, cloud pairing, etc.

BlackVue Cloud Mode

This mode allows you to connect your phone to your dashcam via the internet. You can use this mode when you are away from your car and want to monitor it remotely. To use this mode, you need a cloud-compatible dashcam, a hotspot device (such as a mobile router or a smartphone with tethering), and a cloud account. To use this mode, follow these steps:

  1. Create a free cloud account on the BlackVue Cloud website. You can also sign up with your Facebook or Google account.
    2. Register your dashcam on the cloud by scanning the QR code on your dashcam’s box or entering the serial number manually. You can also pair your dashcam with the cloud from the BLACKVUE WI-FI mode.
  2. Connect your dashcam to a hotspot device and make sure it has internet access. You should hear a voice prompt saying “BlackVue Cloud connected”.
  3. Open the BlackVue app and tap on “BLACKVUE CLOUD”.
  4. You should see a list of your registered dashcams. Tap on the one you want to access.
  5. You should see a live view of your dashcam’s front camera. You can swipe left or right to switch between front and rear cameras.
  6. You can also tap on the icons at the bottom of the screen to access other features such as video playback, location, notifications, cloud FOTA, voice messages, etc.

BlackVue Internal Memory Mode

This mode allows you to watch videos that you have downloaded from your dashcam to your phone. You can use this mode when you want to watch videos offline or save them to your phone’s album. To use this mode, follow these steps:

  1. Open the BlackVue app and tap on “INTERNAL MEMORY”.
  2. You should see a list of folders containing videos that you have downloaded from your dashcam. Tap on the folder you want to open.
  3. You should see a list of videos in that folder. Tap on the video you want to watch.
  4. You can also tap on the icons at the top of the screen to delete, share, or save the video to your phone’s album.

BlackVue Battery Mode

This mode allows you to check the charging status and settings of your Power Magic Ultra Battery (B-124X or B-124E). The Power Magic Ultra Battery is an external battery pack that powers your dashcam when your car’s engine is off. You can use this mode when you want to monitor or change your battery’s settings. To use this mode, follow these steps:

  1. Connect your Power Magic Ultra Battery to your dashcam and turn it on.
  2. Open the BlackVue app and tap on “BLACKVUE BATTERY”.
  3. You should see a screen showing your battery’s charging status, remaining capacity, output voltage, and temperature.
  4. You can also tap on the gear icon at the top right corner to access your battery’s settings such as charging mode, output voltage, and power-off timer.

How to Update Your Dashcam’s Firmware with the BlackVue App

Updating your dashcam’s firmware is important to ensure that it works properly and has the latest features and improvements. You can update your dashcam’s firmware with the BlackVue app in two ways: over-the-air (FOTA) or via Wi-Fi.

FOTA Update

This method allows you to download the firmware file from the internet to your phone and then transfer it to your dashcam via Wi-Fi. You can use this method when you have internet access on your phone and want to update your dashcam quickly. To use this method, follow these steps:

  • Open the BlackVue app and tap on “BLACKVUE WI-FI”.
  • Connect your phone to your dashcam’s Wi-Fi network.
  • Tap on the gear icon at the bottom right corner to access your dashcam’s settings.
  • Tap on “Firmware Update” and then “Download”.
  • Select your dashcam model and firmware version and tap on “Download”.
  • Wait for the firmware file to download to your phone.
  • Tap on “Install” and confirm the installation.
  • Wait for the firmware file to transfer to your dashcam and for the update to complete. Your dashcam will reboot automatically.

    • Wi-Fi Update

    This method allows you to download the firmware file from the BlackVue website to your computer and then transfer it to your dashcam via Wi-Fi. You can use this method when you don’t have internet access on your phone or when you want to update multiple dashcams at once. To use this method, follow these steps:

    1. Go to the BlackVue website and click on “Downloads”.
    2. Select your dashcam model and click on “Firmware”.
    3. Choose your firmware version and click on “Download”.
    4. Save the firmware file to your computer.
    5. Connect your computer to your dashcam’s Wi-Fi network.
    6. Open the BlackVue Viewer software and click on “Firmware Update”.
    7. Select the firmware file from your computer and click on “Update”.
    8. Wait for the firmware file to transfer to your dashcam and for the update to complete. Your dashcam will reboot automatically.

    Conclusion

    The BlackVue app is a handy tool that lets you control and access your BlackVue dashcam from your phone or tablet. You can use it to watch videos, change settings, update firmware, and connect to the cloud. You can also use it to check the status and settings of your Power Magic Ultra Battery. The app is easy to download and install, and it has four modes to suit different needs: BLACKVUE CLOUD, BLACKVUE WI-FI, INTERNAL MEMORY, and BLACKVUE BATTERY. We hope this article has helped you learn how to download the BlackVue app for your dashcam and how to use it effectively.

    FAQs

    Q: How do I reset my dashcam’s Wi-Fi password?

    A: You can reset your dashcam’s Wi-Fi password by using the BlackVue app or by pressing the Wi-Fi button on your dashcam for 10 seconds. The default password is “blackvue”.

    Q: How do I change my cloud account’s email or password?

    A: You can change your cloud account’s email or password by logging in to the BlackVue Cloud website and clicking on “Account Settings”. You can also change your password from the BlackVue app by tapping on “Account” and then “Change Password”.

    Q: How do I delete videos from my dashcam’s microSD card?

    A: You can delete videos from your dashcam’s microSD card by using the BlackVue app or the BlackVue Viewer software. You can also format the microSD card to erase all the videos at once. However, formatting the microSD card will also delete the firmware and configuration files, so you will need to reinstall them afterwards.

    Q: How do I share videos from my dashcam to social media or email?

    A: You can share videos from your dashcam to social media or email by using the BlackVue app or the BlackVue Viewer software. You can either share the original video file or a compressed version of it. You can also add a watermark with your dashcam’s information to the video.

    Q: How do I contact BlackVue customer support?

    A: You can contact BlackVue customer support by visiting the BlackVue website and clicking on “Support”. You can also send an email to support@blackvue.com or call +82-2-6947-4670 (Monday to Friday, 9 am to 6 pm KST).

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