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How to Download Q&A from Teams Meeting

Question and answer (Q&A) is a feature in Microsoft Teams that lets you manage questions from attendees as an organizer. Q&A is best for large, structured meetings—like town halls, webinars, all hands, and company trainings—where presenters take questions from attendees and answer them in real time.

Q&A can help you engage your audience, gather feedback, and address common concerns. You can also download a report of all the questions and answers from your meeting for future reference or follow-up.

In this article, we will show you how to download Q&A from Teams meeting, as well as how to enable, manage, and use Q&A effectively.

Prerequisites for using Q&A

Before you can use Q&A in your Teams meeting, you need to meet some prerequisites:

• You need to be the organizer or co-organizer of the meeting.
• You need to have a Microsoft 365 license that includes Teams.
• You need to confirm that sign-ins for the Office 365 Yammer service are enabled in Azure Active Directory.
• You need to verify that you haven’t blocked access to Yammer’s IPs and URLs.
• You need to verify that you haven’t blocked the Q&A (Native) app in Teams apps.

How to enable Q&A in your meeting

You can enable Q&A in your meeting from Outlook or Teams before or during the meeting. Here are the steps:

1. From Outlook: Open a new calendar event. Select Meeting Options at the top of the window. Go to Enable Q&A and select the Yes toggle.
2. From Teams, before the meeting starts: Schedule a meeting and send it. Open the invite from your calendar and select Meeting options at the top. Go to Enable Q&A and select the Yes toggle.
3. From Teams, during the meeting: Select More actions at the top of the meeting window. Select Meeting options. Go to Enable Q&A and select the Yes toggle.

Note: Q&A must only be enabled through Meeting options. If you have used the Q&A app from the Teams app store, then remove the app and instead use Meeting options to enable Q&A.

How to manage Q&A settings and moderation

As an organizer or co-organizer, you can manage Q&A settings and moderation from the gears icon in the Q&A panel. You can choose between a moderated and unmoderated meeting, enable replies, anonymous posts, and more.

In a moderated meeting, all new questions will appear in the In review tab. You can review and either publish or dismiss questions. Published questions will be moved to the Published tab and visible to all attendees. Dismissed questions will be moved to the Dismissed tab. You can also pin a question to highlight it or delete a post if it is inappropriate.

In an unmoderated meeting, attendees’ questions will appear in the Q&A feed immediately. You can still pin or delete posts as needed.

How to download Q&A from your meetingHow to download Q&A from your meeting

After your meeting is over, you can download a report of all the questions and answers from your meeting. The report will be in a CSV file format that you can open with Excel or other spreadsheet applications. The report will include the following information:

• The name and email address of the person who asked the question.
• The name and email address of the person who answered the question.
• The question text and the answer text.
• The date and time when the question was asked and when the answer was posted.
• The status of the question (published, dismissed, or deleted).
• The number of likes for the question and the answer.

To download the Q&A report, follow these steps:

1. Go to your meeting chat in Teams and select the Q&A tab.
2. Select Download Q&A at the top right corner of the Q&A panel.
3. Choose a location to save the CSV file on your device.
4. Open the CSV file with your preferred application and view the Q&A data.

Best practices and tips for using Q&A

Q&A can be a powerful tool for engaging your audience and collecting feedback. Here are some best practices and tips for using Q&A effectively in your Teams meetings:

• Plan ahead and prepare some questions and answers before the meeting. You can use them to seed the Q&A feed and encourage participation from attendees.
• Promote Q&A at the beginning and throughout the meeting. Explain how attendees can ask and answer questions, and remind them to use Q&A instead of chat for questions.
• Assign roles and responsibilities for managing Q&A. You can have one or more co-organizers or presenters to monitor, moderate, and answer questions while you focus on presenting.
• Use moderation features to filter out irrelevant or inappropriate questions. You can also pin important or popular questions to draw attention to them.
• Provide timely and concise answers to questions. You can also use emojis, gifs, or images to make your answers more engaging.
• Follow up on unanswered or unresolved questions after the meeting. You can use the Q&A report to identify and contact attendees who need more information or assistance.

Conclusion

Q&A is a feature in Teams that lets you manage questions from attendees in large, structured meetings. You can enable Q&A from Meeting options before or during the meeting, and choose between moderated or unmoderated settings. You can also download a report of all the questions and answers from your meeting as a CSV file. By following some best practices and tips, you can make the most of Q&A in your Teams meetings.

We hope this article has helped you learn how to download Q&A from Teams meeting. If you have any questions or feedback, please let us know in the comments below. Thank you for reading!

Frequently Asked Questions

Can I use Q&A in breakout rooms?

No, Q&A is not available in breakout rooms. You can only use Q&A in the main meeting.

Can I edit or delete my own question or answer?

Yes, you can edit or delete your own question or answer as long as it is not pinned by an organizer or co-organizer. To do so, select More options next to your post and choose Edit or Delete.

Can I like other people’s questions or answers?

Yes, you can like other people’s questions or answers by selecting the thumbs up icon next to their post. You can also see how many likes a post has received.

Can I export Q&A data to other formats?

No, you can only download Q&A data as a CSV file. However, you can use Excel or other spreadsheet applications to convert the CSV file to other formats if needed.

Can I use Q&A in live events?

No, Q&A is not available in live events. Live events have a separate feature called Live event Q&A that works differently from Q&A in regular meetings.

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